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Resolving to be Resolute

By Ken Montville

I'm not sure where the tradition started or how it started but it seems like January 1st - the beginning of the new calendar year (as opposed to the Lunar New Year which is coming up) is the time to re-commit, re-focus, and re-imagine what our lives would be like if we just followed a few simple rules:

1 lose weight
2. exercise more
3. quit smoking
4. quit drinking
5. save for retirement or kids' college or vacation in the Bahamas
6. on and on and on

Many times, these resolutions, no matter how well intentioned, are quickly discarded as we fall back into comfortable habits.

A Different Resolution

This year, I am resolving to be resolute. Yes, I want to lose weight and exercise more and save for a nice vacation and my retirement. I'd like to start a nice income producing website that will provide some nice passive income over the years. As they saying goes, " There is no such thing as being too thin or too rich."

However, more important for me, is to be more firm and more professional in the work I've been doing for the past ten years - real estate. You see, being a Realtor is highly competitive. Everyone and their brother knows someone who is a Realtor. He or she might even be a family member or friend or co-worker that's does the real estate thing of the side.

"Buying" the Listing

Even if you don't know a Realtor personally, you can find one easily through the magic of the Internet or by picking up any home magazine in any supermarket around (although print is a dying medium, to be sure).

This leads to a lot of Realtors trying very hard to tell their clients (especially home sellers) exactly what they want to hear:

- "Sure. We can price your home at whatever price you want."
- "Of yes! Your improvements add tons of value to the price of your home."
- "Don't worry. It won't take that long to sell"
- "I'll hold Open Houses every Sunday."

Of course, my experience has taught me that most of these strategies don't work. They are simply ways to make home sellers feel good and get their signatures on paper. Later, it is hoped, the home seller will come to their senses and price their home aggressively and put their home in a condition that will be attractive to potential home buyers.

Staying Strong

So, this year, I resolve to stay strong. I resolve to be able to look a home seller in the eye and tell them the truth even if it means they'll choose another Realtor. Even if it means not being a "nice" guy, a likable guy. Even when the little voice inside my head says,"Go ahead. Flatter them and agree with them. They'll change their minds later."


Ken is the Realtor Extraordinaire of the MD Suburbs of DC. Personable and knowledgeable with a great sense of humor. You can find out what he knows, what he thinks and what he can find out on his blog - www.MDSuburbs.com

Contributed by Ken Montville on January 4, 2010, at 7:38 PM UTC.

PLEASE VISIT THE CONTRIBUTOR'S WEBSITE
Maryland Suburban Homes
Real Estate Information about MD Suburbs
blog.mdsuburbanhomes.com

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I think this is an awesome resolution. In a way, you owe it to your clients to give them your expert advice even if they don't like to hear it. This resolution would serve professionals in any industry well.

nick Jan 4, 2010 22:17

CONTRIBUTOR'S REPLY

Thanks, Nick. I appreciate the feedback. Many times I feel like I should "hold back" but this year is going to be different. Thanks, again.

Yes, sounds like a great resolution. Your expert opinion is what's needed. I suppose it's critical to voice things in a manner potential clients can swallow, but in the end I would imagine your reputation and return business would blossom.

mulberry Jan 4, 2010 22:26

CONTRIBUTOR'S REPLY

Thanks, Mulberry. I'm hoping that my clients will appreciate hearing the unvarnished truth (tactfully delivered). I know it's sure save a a lot of heartache and heartburn down the road.

Staying strong and telling the truth are not usually words that people associate with salespeople. However, I was a truck salesman for 15 years and dedicated myself to product knowledge, so I could represent the product correctly to the customer. Tough sell sometimes.
Thanks for sharing the intel.
Frederick

frederick Jan 5, 2010 10:38

CONTRIBUTOR'S REPLY

I'm with you. Knowing your product and being confident about the knowledge you have is key. Being able to convey that knowledge so that the customer understands it and respects that knowledge is another story. Thanks for commenting.

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